Serving Southwest Michigan

(269) 720-7605

Serving Southwest Michigan

(269) 720-7605

March 07, 2017

March 6, 2017

Yes, I happen to love Chick-fil-A so I am writing an update to my blog for my recent experience at the new Portage location. I stopped by the restroom upon arrival at the restaurant and saw an employee, Brianna, washing her hands all the way up to her elbows.  I commented that her washing technic was very thorough.  She said that it is a requirement.  I was totally impressed!  I'm not sure if this is just a Chick-fil-A requirement or all restaurants but it certainly made me feel better about the restaurant standards.

I had previously downloaded the Chick-fil-A app and put in my credit card for quick ordering and payment.  I ordered once I was in the restaurant and I kid you name was called within a couple minutes, and the server brought my meal to me while I waited near the "Pick Up Here" sign.  There were 10-15 people standing in the line to order so I definately received speedier service by using the app.  Love it!

I ate my lunch in the restaurant and Brianna stopped by my table to see how my meal was and to ask if I needed a drink refill.  I said no....but told her I'd like to take a selfie with her for my blog.  All around, another great experience at Portage's Chick-fil-A.

Mary Beth Lyons Esquibel
Owner, A Single Ray of Hope...Personal Assistant & Concierge Service


A Single Ray of Hope celebrates 16 years of being in business in July 2022!  How is this even possible? It is an amazing milestone for me and I am extremely proud and a veteran and woman-owned business.

Where did the idea come from to open a Concierge Service in Portage, Michigan? Well, myself and two dear friends would gather over frozen strawberry dacquiri's and making jewelry while brainstorming businesses to go into. My friends chose other routes and were equally as successful in their career paths, while I pursued opening A Single Ray of Hope's Personal Assistant & Concierge Service. 

Still today, I love being of service to people. I am blessed to meet and work for a wide variety of clients. Individuals of all walks of life....some working professionals both with and without families, retired seniors and their adult children, various businesses and more. I love getting to know people and hearing about their fascinating lives. My reward is knowing that my service is giving them the ability to focus on what is most important to them. It's about the value of time and how they choose to spend it while handing of their TO DO List to a trusted business.

I started my business as a way of giving back to others. My youngest son has special needs and many family and friends helped guide us over the years, providing respite, words of encouragement, providing helpful information of where to go for services and assistance. The takes a village is true. Others helped us and I wanted to help others in return.

Another reason for my business is I saw my mother who raised thirteen children end up struggling later in life with Alzheimers. I'd visit her in her nursing home and this really how life should be for a women who worked so hard to put her children through catholic school by donating her artistic time & talents, staying up late at night just to have a little peace & quiet, stretching a dollar beyond belief, and raising a good family? Mom's put themselves last, we do it willingly but in the end, we are doing a dis-service to ourselves and our families. I thought life shouldn't have to be this hard. How about a providing a service so that people could enjoy life more instead of running in a hundred directions?

Many times, I don't see a lot of my clients....I'm in and out of their home during the day while they are at work. Shopping is done, errands done, dry cleaning is hanging in their closet, meals prepped or cooked, prescriptions picked up, library books returned, service people have been to the home such as plumbers, etc. My business gives my clients some breathing room and that is how life should be lived. 

You get the picture. It's about work life balance and peace of mind....for both myself and my clients.  Life is short....take time to smell the flowers.